Help
Questions about a scent, an order or a gift. If the answer isn’t here, send us a message.
What does La Reiné make?
Two scents, Flowers for Myself and A Bath in the Rain. Each comes as a 250 ml shower gel and a 100 ml shimmer hair and body mist.
Which one should I start with?
By scent: Flowers for Myself is a soft floral, A Bath in the Rain a fresh citrus. By skin: the Flowers gel is made for breakout-prone back, chest and arms, the Rain gel for skin that feels tight after a shower. The chooser takes two questions.
Which one is for me?How do I use the gel and the mist together?
Shower with the gel, then mist the same scent over hair and shoulders.
Are the gels for the face?
No. They are made for body skin.
Can I use the mists in my hair?
Yes. Both mists are alcohol-free and made for hair and body.
Should I patch test?
If your skin is sensitive, yes. Try a little on the inner arm and wait a day before using it all over; stop if anything stings or itches.
How long does a bottle keep once opened?
Two years. The shelf life is printed on the back of each bottle.
Will the shimmer mark my clothes?
It can while it is still wet. Let it dry completely before you dress, and mist skin and hair rather than clothes, especially silk and dark fabrics.
Can I travel with them?
The mists are 100 ml, the usual cabin limit for liquids; the 250 ml gels belong in checked luggage. Your airline has the final say.
How long does delivery take?
Most orders arrive in 3 to 6 days. Enter your pincode on any product for an estimate.
What does delivery cost?
Delivery is ₹70 per order. The charge is shown at checkout before you pay.
ShippingCan I send it as a gift?
Yes. Tick This is a gift in your bag and write a note of up to 160 characters; we send it with the order.
Can I return something?
Unopened products can be returned within 7 days of delivery. Opened personal-care products can’t be returned unless they arrived damaged or wrong. The refund policy has the details.
Returns and refundsPaying
Pay by UPI, card or netbanking on a secure payment page. Cash on delivery is available. La Reiné will never ask for your OTP, PIN or bank details by phone, email or WhatsApp.
Write to us
- Email: clientcare.lareine@gmail.com
- Phone: +91 86000 14610
- WhatsApp: +918600014610
- Hours: customer care hours, to be added